Your Privacy Matters at 177sp

This Privacy Policy applies to all users of the 177sp website and platform. By creating a 177sp account or using our services, you acknowledge that you have read and understood this policy. This document should be read alongside our Terms & Conditions and our Responsible Gaming Policy.

1. Data We Collect

177sp collects personal data through several channels: directly from you during registration and account management, automatically as you interact with the platform, and from third-party identity verification and payment partners. The categories of personal data we collect are described below.

1.1 Registration & Identity Data

When you create a 177sp account, we collect the following information:

• Full legal name (as it appears on your government-issued ID)
• Date of birth (to verify you are 18 years of age or older)
• Residential address (including city, district, and postcode)
• Email address
• Mobile phone number
• Username and encrypted password
• Preferred currency (Bangladeshi Taka, ৳)

1.2 Identity Verification (KYC) Data

To comply with our Know Your Customer (KYC) obligations and to verify your age, we may collect:

• Copy of a government-issued photo ID (National ID card, passport, or driving licence)
• Proof of residential address (utility bill or bank statement dated within 3 months)
• Proof of payment method (e.g., screenshot of your bKash, Nagad, or Rocket account registered in your name)
• Selfie photograph for facial verification, where required

1.3 Financial Transaction Data

When you make deposits or withdrawals through 177sp, we collect:

• Payment method type (bKash, Nagad, Rocket, Upay, bank transfer, Visa, Mastercard)
• Transaction amounts in Bangladeshi Taka (৳)
• Transaction timestamps and reference numbers
• Partial payment account identifiers (e.g., the last 4 digits of a card or mobile wallet number)

177sp does not store full card numbers or complete mobile wallet credentials. Sensitive payment data is tokenised and processed by our PCI-DSS compliant payment partners.

1.4 Gameplay & Betting Data

As you use the 177sp platform — placing bets, playing slots, live casino games, or cricket markets — we record:

• Game history, bet amounts, and outcomes
• Session duration and activity timestamps
• Bonus usage and wagering progress
• Responsible gaming tool activations (deposit limits, self-exclusion requests)

1.5 Technical & Device Data

We automatically collect the following technical data when you access 177sp:

• IP address and approximate geographic location (country/city level)
• Device type, operating system, and browser type/version
• Referral URL and pages visited within the 177sp platform
• Session duration and click/interaction data
• Cookie identifiers and similar tracking data (see Section 4)

2. How We Use Your Data

177sp uses the personal data it collects for the following lawful purposes:

Purpose	Data Used	Legal Basis
Account registration & management	Registration & identity data	Contract performance
Age & identity verification (KYC)	KYC documents, date of birth	Legal obligation
Processing deposits & withdrawals	Financial transaction data	Contract performance
Providing gaming & betting services	Gameplay & betting data	Contract performance
Fraud prevention & security monitoring	Technical data, transaction data	Legitimate interest / legal obligation
Anti-money laundering (AML) compliance	Transaction data, KYC data	Legal obligation
Responsible gaming monitoring	Gameplay data, session data	Legitimate interest / legal obligation
Customer support	Account data, communication records	Contract performance
Promotional communications (opted-in)	Email, mobile number	Consent
Platform analytics & improvement	Technical & device data, gameplay data	Legitimate interest

177sp will never use your personal data for purposes that are incompatible with those listed above. If we intend to process your data for a new purpose, we will update this Privacy Policy and notify you in advance.

3. Data Sharing & Disclosure

177sp does not sell or rent your personal data to third parties. We may share your data only in the limited circumstances described below:

3.1 Payment Processing Partners

To process your deposits and withdrawals, we share necessary transaction data with our authorised payment partners including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Visa, and Mastercard. These partners are contractually obligated to handle your data securely and only for the purpose of completing the relevant transaction.

3.2 Identity Verification Services

To fulfil our KYC obligations, we may share identity documents with authorised third-party verification service providers. These providers are bound by strict data processing agreements and may not use your data for any purpose other than identity verification on behalf of 177sp.

3.3 Game Content Providers

The 177sp platform integrates games from licensed content studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you play a game from one of these providers, limited session and gameplay data may be transmitted to the relevant provider's servers to power the game experience. These providers do not receive your full personal profile.

3.4 Legal & Regulatory Disclosure

177sp may disclose your personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law — for example, in connection with AML investigations, fraud prevention, or a court order. We will notify you of such disclosures where we are legally permitted to do so.

3.5 Business Transfers

In the event that 177sp undergoes a merger, acquisition, or sale of all or part of its business assets, your personal data may be transferred as part of that transaction. We will notify affected players by email before any such transfer takes place and provide the option to request account closure if you do not consent to the new data controller's privacy terms.

4. Cookies & Tracking Technologies

177sp uses cookies and similar technologies (including local storage, session tokens, and pixel tags) to operate the platform effectively and improve your experience. A cookie is a small text file stored on your device by your web browser when you visit the 177sp website.

4.1 Types of Cookies We Use

Cookie Type	Purpose	Required?
Essential	Maintain your login session, remember your account preferences, and enable core platform features such as deposit and game loading.	Yes — cannot be disabled
Analytics	Measure how players navigate and interact with the 177sp platform so we can identify improvements. Data is aggregated and anonymised where possible.	Optional
Functional	Remember your language preference, display settings, and responsible gaming tool configurations between sessions.	Optional
Security	Detect and prevent fraudulent login attempts, bot activity, and unusual session behaviour.	Yes — cannot be disabled

4.2 Managing Your Cookie Preferences

You can manage non-essential cookies through your browser settings. Most modern browsers allow you to block, delete, or receive notifications about cookies. Please note that disabling essential cookies will affect the functionality of the 177sp platform and may prevent you from logging in or completing transactions.

You may also clear stored cookies at any time via your browser's privacy or history settings. Clearing cookies will log you out of your 177sp session and reset any non-essential preference data stored locally on your device.

5. Data Security

177sp takes the security of your personal data seriously and applies multiple layers of technical and organisational safeguards to protect it from unauthorised access, disclosure, alteration, and destruction.

5.1 Technical Safeguards

• SSL/TLS Encryption: All data in transit between your browser/app and 177sp servers is encrypted using TLS 1.2 or higher.
• Encrypted Data Storage: Sensitive personal data — including KYC documents and payment identifiers — is stored in encrypted form at rest.
• Password Hashing: User passwords are never stored in plain text. We use industry-standard cryptographic hashing with salting to protect password data.
• Access Controls: Access to personal data within 177sp's internal systems is restricted to authorised personnel on a strict need-to-know basis.
• Intrusion Detection: Our infrastructure is monitored continuously for unusual access patterns, attempted breaches, and suspicious activity.

5.2 Organisational Safeguards

• All 177sp staff who handle personal data undergo data protection training and are bound by confidentiality obligations.
• Data processing activities are subject to regular internal audits and security reviews.
• Third-party vendors who process personal data on our behalf are vetted and required to maintain equivalent security standards.

5.3 What You Can Do to Stay Secure

• Use a strong, unique password for your 177sp account — do not reuse passwords from other sites.
• Never share your 177sp username or password with anyone, including individuals claiming to be 177sp staff.
• Always log out of your 177sp session when using a shared or public device.
• Contact [email protected] immediately if you suspect unauthorised access to your account.

6. Your Privacy Rights

As a 177sp player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team via live chat or at [email protected]. We will respond to all data rights requests within 30 days of receipt.

6.1 Right of Access

You have the right to request a copy of the personal data that 177sp holds about you. We will provide this information in a readable format within 30 days of your verified request. This includes your registration data, KYC status, transaction history, and gameplay records.

6.2 Right to Rectification

If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. Minor profile corrections (such as updating your contact email or phone number) can be made directly within your 177sp account settings. Changes to identity data (such as your legal name following a name change) will require supporting documentation.

6.3 Right to Erasure

You may request that 177sp delete your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent (where consent was the legal basis for processing). Please note that 177sp is legally required to retain certain categories of data — particularly KYC and financial transaction records — for a minimum period to comply with AML and regulatory obligations. These records cannot be deleted on request during the mandatory retention period.

6.4 Right to Data Portability

You have the right to receive the personal data you have provided to 177sp in a structured, commonly used, machine-readable format (e.g., CSV or JSON), and to have it transmitted to another service provider where technically feasible. This right applies to data you have actively provided and which is processed on the basis of your consent or a contract.

6.5 Right to Restrict Processing

In certain circumstances — for example, while a dispute about the accuracy of your data is being resolved — you may request that 177sp restrict the processing of your personal data to storage only, without further active use.

6.6 Right to Object

You have the right to object to the processing of your personal data where 177sp relies on legitimate interest as the legal basis. You also have an unconditional right to object to the use of your personal data for direct marketing purposes. To opt out of promotional communications from 177sp, use the unsubscribe link in any marketing email or contact our support team.

7. Data Retention

177sp retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The table below summarises our standard retention periods by data category:

Data Category	Retention Period	Reason
Account registration data	Duration of account + 5 years after closure	Legal & AML obligations
KYC / identity documents	Duration of account + 5 years after closure	Regulatory compliance
Financial transaction records	7 years from transaction date	Tax & AML legal requirements
Gameplay & betting history	Duration of account + 3 years after closure	Dispute resolution & responsible gaming
Support communication records	3 years from last interaction	Service quality & dispute resolution
Analytics & technical logs	13 months (rolling)	Platform performance & security
Marketing consent records	Until consent withdrawn + 1 year	Consent audit trail

Once the applicable retention period has expired, personal data is securely deleted or anonymised so that it can no longer be linked back to you as an individual. Anonymised, aggregated data (such as platform-wide game statistics) may be retained indefinitely for analytical purposes.

8. Third-Party Services

The 177sp platform integrates with a range of third-party services to deliver a complete gaming experience. While 177sp takes care to partner only with reputable, security-conscious providers, please be aware that each third-party service operates under its own privacy policy.

Third-party integrations on the 177sp platform include:

• Game content providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi — these studios power specific games on the platform and may receive session-level gameplay data to operate those games.
• Payment gateways: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Visa, Mastercard — these providers process transaction data under their own terms and privacy policies.
• Identity verification services: Third-party KYC providers that 177sp uses to verify player identity documents. These providers are bound by data processing agreements that limit their use of your data.
• Platform analytics: 177sp uses privacy-configured analytics tooling to measure platform usage. No full IP addresses or cross-site identifiers are shared with analytics providers.

177sp is not responsible for the privacy practices of third-party services once data leaves the 177sp platform environment. We encourage you to review the privacy policies of the payment providers and game studios you interact with if you have specific concerns.

9. Children & Minors

The 177sp platform is strictly intended for individuals who are 18 years of age or older. 177sp does not knowingly collect, store, or process personal data from persons under the age of 18.

If 177sp becomes aware that personal data has been collected from a person under 18 — whether through age misrepresentation at registration or any other means — the relevant account will be immediately closed, all personal data associated with the account will be deleted (except where retention is required by law), and any funds in the account will be returned to the verified payment source minus any winnings generated through gambling activity.

If you are a parent or guardian and believe that a minor in your care has created a 177sp account, please contact us immediately at [email protected] with the subject line "Minor Account Report". We will investigate and act on all such reports within 24 hours.

10. Policy Updates

177sp reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made, we will notify registered players by email at least 14 days before the changes take effect. The updated policy will also be published on this page with a revised effective date at the top of the document.

Your continued use of the 177sp platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the updated policy, you have the right to close your account before the changes take effect by contacting our support team.

We recommend bookmarking this page and reviewing it periodically, even if you do not receive a direct notification. The "Effective" date shown in the hero section at the top of this page always reflects the date of the most recent version.

11. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 177sp handles your personal data, please reach out to us through any of the following channels:

• Email: [email protected] — use the subject line "Privacy Query" for fastest routing
• Live Chat: Available 24/7 directly within the 177sp platform — average response time 2–5 minutes
• Data Rights Requests: Email [email protected] with the subject "Data Rights Request" and your full name and registered email address

We are committed to resolving all privacy-related queries promptly and transparently. General enquiries will receive a response within 5 business days. Formal data rights requests will be addressed within 30 calendar days of receipt.